A Complete Guide to Using an eCommerce Chatbot: Examples, Benefits and How They Work
To launch their new Pint Slices and encourage conversion-led sampling, Ben & Jerry’s took to social media. Using Click-to Facebook Ads and Instagram stories, they built hype around the campaign and gave out QR codes to fans to claim…
Automated Customer Service Advantages and Examples
Here, the road by which a customer walks away is paved with the good intentions to automate certain aspects of CX. Check out our related reading below to learn more about how you can get started on your automation journey.
With that said, technology adoption in…